If your course has been cancelled, you will receive a full refund. *Every effort will be made to make the decision to cancel a course no later than two business days prior to the course start date.*
If you want to withdraw from a course, you must officially withdraw by calling 855-968-2581. If you withdraw prior to the day of the first scheduled class, you will receive a full refund less an administrative fee of $50.00 If you withdraw after the course start date, you will receive a 50% refund less the materials fee, if this applies, and the administrative fee. (Some courses may include materials fees that are non-refundable.) If you do not attend your course on the start date without notice, you will not receive a refund.
Refunds are not given for one-day courses or courses of 12 hours or fewer unless you officially withdraw at least 10 business days before the start of the course.
Refunds are made by check, regardless of your method of payment. Please ensure that you provide your current address and phone number when registering for a class, and allow four weeks for processing and mail delivery of refund checks. If you ask to have a duplicate check printed, you will be charged an administrative fee of $25.00.